Flight Delay Insurance

Flight Delay Insurance in the Philippines
Enjoy the premium perks of international airport lounge while you wait for a delayed flight

Flight Delay? Yay! Lounge While You Wait
With 30% of flights in the Philippines delayed, why wait at the gate? For only ₱149, get instant lounge access worldwide when your flight's delayed by 1 hour—no claims, no hassle! Buy online and elevate your travel with Oona’s Flight Delay Insurance!

Ready for Takeoff… Or Not? Why Flight Delay Insurance Matters!
Even with travel insurance, you might be vulnerable to the impact of flight delays. Discover why adding flight delay insurance to your travel plans is a smart move in the face of frequent disruptions.


Delays happen
-With over 30% of flights in the Philippines delayed, it’s likely you’ll face one soon. Why wait at the gate when you can enjoy the comfort of a lounge?

Delays take long
- Flight delays can go long enough to disrupt your plans. Lounge access keeps you calm and comfortable.

Delays are costly
- Flight delays can lead to extra costs like meals or other conveniences. For only ₱149, flight delay insurance helps you avoid these financial annoyances.

Stress-free travel
- Enjoy instant access to lounges worldwide with our hassle-free coverage. Lounge vouchers are sent to you as your flight is delayed, so you can relax and unwind. No claims forms, just show your voucher and enjoy!


Got a Question Flight Delay Insurance in the Philippines?
Explore our FAQ page to find all the information you need.

My flight is delayed! Do I need to fill out claim's paperwork?
-Absolutely not! Oona believes in keeping it simple, so we automatically send the lounge vouchers to your registered email address as soon the delay is announced. With no claims paperwork necessary, you can focus on relaxing instead of stressing over forms. Just grab your lounge access and enjoy the moment!

What is Oona’s Flight Delay Insurance?
- Oona Flight Delay Insurance is your trusty travel companion that provides instant access to airport lounges when your flight is delayed by an hour/sixty minutes or more. With no claims paperwork necessary, it's all about making your travel experience smoother and more enjoyable!

Can I purchase the insurance once I find out about my flight being delayed?
- Unfortunately, we do not cover this if the airline has been responsible and has informed you about the delay in advance.

What happens if I have multiple delays on the same trip?
- You’re in luck! Oona covers up to 4 flights for just ₱149, so you can enjoy lounge access for each delay during your journey.

How does Oona Flight Delay Insurance differ from regular travel insurance?
- While regular travel insurance covers a wide range of incidents like trip cancellations and lost luggage, Oona Flight Delay Insurance focuses specifically on delays. With Oona, you get instant lounge access during flight delays of an hour or more, ensuring you can relax while waiting for your delayed flight.

What should I do if I didn’t receive my lounge vouchers?
- If you didn’t receive your lounge vouchers, don’t worry! First, check your email’s spam or junk folder. If they’re still missing, please reach out to our customer support team for assistance. You can contact us at our hotline: 632) 8879 4400, or mobile numbers: (Smart) 09209186242 or (Globe) 09175187175 or email us at teleservice@oona-insurance.com.ph. We’re here to help you get your lounge access sorted out so you can travel with ease!

Is Oona Flight Delay Insurance valid for connecting flights?
- Yes! Oona’s coverage applies to connecting flights as long as they’re booked together under the same itinerary. If your connection is delayed by at least an hour, you’re covered!

Can I get a refund if my travel plans change?
- Oona Flight Delay Insurance is non-refundable due to its instant coverage benefits. However, our policies are designed to provide you with peace of mind for your existing flights. Just think of it as a small price for comfort!

Can I purchase Oona Flight Delay Insurance for a group?
- Yes! Oona makes it easy to cover up to 3 additional family members or travel buddies -- just simply add their details while purchasing. For just ₱119/pax on top of your premium, everyone can enjoy the benefits of lounge access during delays.

I have Flight Delay Insurance. So, what happens when my flight is delayed?
- If your flight is delayed by at least an hour, Oona will automatically send you a lounge voucher as soon as the delay is announced. Simply present the lounge voucher at any of our partner lounges worldwide! Enjoy complimentary snacks, drinks, and a cozy environment while you wait. Travel bliss is just a delay away!

What types of delays are covered by Oona?
- Oona covers flight delays caused by various factors, including weather, technical issues, or airline-related problems. As long as your flight is delayed by at least an hour, you can access our partner lounges and enjoy complimentary amenities!

Does the insurance cover my whole trip?
- This highly depends on which flights you included. Our Flight Delay covers you for up to four (4) flights.

How much does Oona Flight Delay Insurance cost?
- For just ₱149, you get coverage for up to 4 flights! That's right—affordable peace of mind for your travel plans, ensuring you can lounge in style when delays happen. Say goodbye to airport boredom!

I’m covered. What happens when my flight is on time?
- We must admit, this is a win for the airlines, and in this instance, your flight is on time, so hooray! The Flight Delay will not kick in, as your flight was on time.